Chinese nationals - in common with all of us - feel the need to be heard and appreciated. And while some local people have excellent English language skills, there remain significant and genuine culture-based differences in communication that can't be ignored. For example, if someone answers a question with the response "OK," this might only be to express awareness of the subject at hand, and not necessarily agreement with what is being said.
Building relationships, or guanxi in Chinese is important in all cultures, but in China it's much more subtle, sensitive and complex. Any business, local or foreign, faces guanxi dynamics. Knowing who's who in the meeting room, for example, will greatly enhance your chances of sealing that important deal. And while Western business people are pressured to keep their personal and professional lives separate, the lines between family, friends, and work are much more blurred in China. When applied properly, guanxi helps business partners develop deeper and closer relationships helping make the path to financial success that much easier.
China is probably the fastest moving business environment on earth and doing business as a foreigner can be enormously frustrating. But does this rapid pace of expansion imply that certain things are being overlooked? Well, it shoudn't do. Cutting corners and rushing into hasty decisions when operating a business anywhere will only lead to costly mistakes. Spending valuable time on the ground, being patient and prudent, and building your business with a firm commitment to the long-term, will ensure you will be able to travel as far, and as fast, as the market takes you.
Rebecca Chow, senior business consultant of Shanghai City Development Law Firm, is experienced in assisting foreign enterprises to start up and grow in China. Contact the writer: 该Email地址已收到反垃圾邮件插件保护。要显示它您需要在浏览器中启用JavaScript。


